Effective Date: December 14, 2022
AirEdge (Hangzhou) Technology Co., Ltd. adopts this privacy policy for the use of AirEdge 's web pages (including information submitted by www.airedgesoft.com and its sub-pages for information introduction). If you have any questions about a specific product or service, please refer to the privacy policy of the relevant product or service.
Welcome to AirEdge company website!
Thank you for visiting the AirEdge company website! AirEdge attaches great importance to your privacy, and we thank you for your trust in AirEdge .
This privacy policy (hereinafter referred to as " Privacy Policy ") will explain when, how and why your personal information is processed on AirEdge 's web pages (including www.airedgesoft.com and its information introduction sub-pages, hereinafter referred to as " web pages ") , and sets forth your choices and rights regarding this information. Please read carefully - it is important to understand how we collect and use your information and how you can control it.
As mentioned above, this privacy policy only applies to the webpage of AirEdge (including information submitted by www.airedgesoft.com and its subpages of information introduction). If you use a product or service operated by AirEdge or its affiliates and want to know how the relevant data is processed, please refer to the privacy policy of the product or service. This Privacy Policy also does not apply to any products or services that may use www.airedgesoft.com subdomains to make API calls, or be accessible through www.airedgesoft.com subdomains.
If you do not agree to the processing of your personal information as described in this Privacy Policy, please do not provide your information when requested and stop using this web page. By continuing to use this web page you acknowledge our practices with respect to your personal information as described in this Privacy Policy.
1. Types Of Personal Information We Use
This section explains the different types of personal information we collect from you and how we collect it. If you would like to know more about specific types of data and how we use it, please see the section "How we use your personal information" below.
The following summarizes the types of personal information we use:
Information You Provide To Us
When you contact us using the contact details specified in this Privacy Policy, you are providing us with certain information relevant to your enquiry.
Cookies
We use cookies (hereinafter referred to as "cookies" ) to enhance your web experience. A cookie is a text file that, when placed on your device, enables us to provide certain features and functionality.
For more information on our cookie policy, please click here .
Child
Children should not use this website for any purpose unless a parent or guardian has provided consent.
We refer to children as users under the age of 18.
We do not knowingly collect personal information from children for any purpose. If you believe that we have personal information from children without parental/guardian consent, or if you are a parent or guardian of a user and wish to withdraw your consent, please contact us at service@www.airedgesoft.com and we will delete such information.
2. How We Use Your Personal Information
This section details the types of personal information we collect from you and why.
When you submit an inquiry to us, in order to be able to contact you and deal with your questions, we will collect your information to a minimum extent in accordance with the law and will not use it for other services. The specific information is as follows:
Personal information
Usage
· Information you provide to us.
· Inquiry form information:· Name· Company Name· Position Name· Email Address· Inquiry Category· News (inquiry details)
We use this information to understand who and what is relevant to the person who submitted the inquiry and to contact the person who submitted the inquiry.
3. How We Store And Share Your Personal Information
Your personal information is processed by our servers located in the People's Republic of China. Our webpage operation and maintenance and technical team is located in the People's Republic of China.
We will strictly follow the provisions of laws and regulations, and in accordance with this privacy policy, take strict security protection measures to protect your rights.
share your personal information as reasonably necessary . Such situations include:
· We process your personal information to respond to your enquiry. All relevant affiliates may only use your personal information in accordance with this Privacy Policy.
· Regulatory, judicial and law enforcement agencies, and other third parties for safety, security, or compliance with the law. There are circumstances in which we are legally required to disclose your information to authorities, such as to comply with legal obligations or procedures, to enforce our terms, to deal with security or fraud-related matters, or to protect our users. We may make these disclosures with or without your consent to comply with the terms of valid legal process, such as a subpoena, court order, or search warrant. Generally, the terms of the legal process prohibit us from notifying you of any such disclosure. If the government entity does not provide the required subpoena, court order, or search warrant, we may seek your consent to disclose information as
requested by the government entity. We may also disclose your information for the following purposes:
enforce our terms and conditions and other agreements, including investigating any possible violations of these documents;
detect, prevent or otherwise address security, fraud or technical issues; or
To protect the rights, property or safety of us, our users, third parties or the public (exchanging information with other companies and institutions for the purpose of preventing fraud and reducing credit risk), as required or permitted by law.
· Third parties who acquire us or our business in whole or in part. We may also disclose your personal information to third parties in the event of any of the following events: (a) we sell, transfer, merge, consolidate or reorganize any part of our business, or merge with or acquire any other business or form a joint venture with us, we may disclose your data to any new owner or other third party involved in a change in our business; or (b) we sell or transfer any of our assets, any assets we hold with you Related information may be sold as part of such assets and may be transferred to any new owner or other third party involved in such sale or transfer.
4. Security Of Personal Information
We are committed to maintaining the privacy and integrity of your personal information wherever it is stored. Our Information Security and Access Policy restricts access to our systems and technology, and we protect data through the use of technical safeguards such as encryption.
Unfortunately, although we have implemented and maintain reasonable measures to protect your personal information, the transmission of information over the Internet is not completely secure. In the event of a security incident such as personal information leakage, we will activate an emergency plan to prevent the expansion of the security incident, and notify you in the form of push notifications, announcements, etc.
5. Data Retention
Unless required by law, we will not keep your data for longer than the period required for retention. We will retain your information as follows:
· Information you provide to us when you submit an inquiry form or contact us using the details specified in this Privacy Policy : until your inquiry is resolved and then within one hundred and eighty (180) days of resolution, unless You agree to retain this data and to receive further information in the future.
· Where we are required to retain your information beyond the retention periods stated above, for example to comply with applicable law, we will store it separately from other types of personal information.
6. Your Rights
You have legal rights (to the extent permitted by applicable laws and regulations) in relation to the personal information we hold about you. You can request access to or correction of the data we process about you.
To exercise any of your rights, please contact us at service@www.airedgesoft.com.
Please note that this web page does not involve any personalized advertising. Any emails are sent solely in response to your submitted inquiry and are service messages only.
7. Contact And Complaints
If you have any questions, comments or suggestions about this Privacy Policy or your personal information, please feel free to contact us.
Our email: service@www.airedgesoft.com ;
Customer Service Phone: 400-067-5578 ( please dial +86-400-067-5 578 outside China )
8.Changes
If there are any changes to this Privacy Policy, we will post the updated Privacy Policy here. Please visit this page periodically to check for any updates or changes to this Privacy Policy.